20 January 2010
Haitians can request the help they need with a cell phone
Engineers from the technology community have launched a free SMS information service to help people in Haiti. The program allows Digicel and Voila customers to text their location and their needs to a cost-free short code: “4636” (INFO).
In Haiti: Those with Digicel or Voila service can text “I need water” or “I need medical help” with their location. The messages will be routed to aid organizations and emergency responders on the ground. The service is available in locations only where telecommunications systems are working. Friends, family and volunteers may sign up someone else’s phone number by texting REGISTER or REGISTRE and their location and number to 4636.
Outside of Haiti: The service is available internationally. Users may text REGISTER or REGISTRE to +4673 749 4535 with the number and location of the person affected in Haiti. (Note: For those texting internationally, including from the United States, regular international rates will apply.)