28 September 2009
Costs for victims jump as cyber-attacks target government sites

Washington — It does not cost much to become a cybercriminal.
A $500 investment buys MPack, software developed by Russian hackers, allowing users to steal credit card data or retail vouchers. Renting software robots known as botnets, which spew out spam (unsolicited commercial or bulk e-mail), can generate $7,700 in net weekly profits, according to Peter Guerra of Black Hat, a digital security company.
Cybercriminals can profit from their activities because inadequate national and global legal frameworks make it difficult for law enforcement authorities to catch them. The ever-increasing reliance of businesses, governments and individuals on computer networks creates more opportunities for cybercrime, and its low-risk/high-profit nature attracts an increasing number of cybergangs, according to Karthik Kannan of Purdue University’s Krannert School of Management.
Complaints of online crime hit a record high of more than 27,000 in the United States in 2008, according to the Internet Crime Complaint Center, a public-private research group. The center estimates that Internet fraud reached $265 million that year.
“If we want to make progress against cybercrime, we need to change the economics of cybersecurity,” Kannan said. This means raising the cost and risk for criminals while making defenses cheaper, a task that he said is not easy.
THE PRICE OF CYBER-ATTACKS
Many corporate executives do not truly appreciate the gravity of cyberthreats, according to experts. Laws, regulation and policies have lagged behind increasing crime as the use of the Internet has grown exponentially, several studies say.
In developed countries, companies may strengthen cyberdefenses only when relevant regulations are introduced, according to a 2009 study commissioned by McAfee Inc., a computer software security developer. Fewer than a third of U.S. companies are committed to adopt the best cyberpractices because most companies fail to see the link between cybersecurity and good management, according to the annual industry survey conducted by PricewaterhouseCoopers LLP. Half the U.S. executives surveyed did not even know how much money their firms had lost through attacks, the survey said.

Nailing down the scope of financial losses is difficult. Bruce Schneier, founder and chief technology officer of Counterpane, a computer security company, said a modest infection by malicious software could cost a small company $83,000 a year. “The larger a company is, and the deeper an infection goes, the higher the costs,” he wrote in a 2005 report.
On average, cybercrime costs a company more than $500,000 a year, according to Kevin Coleman, a management consultant. A 2007 Government Accountability Office report estimates the total U.S. business losses due to cyberattacks exceed $117.5 billion per year. This may be just the tip of the iceberg, many analysts say.
Scott Borg, who established and runs the U.S. Cyber Consequences Unit, an independent research group, said the economic impact of essential corporate information lost to cyberthieves “is much bigger ... than credit card fraud, which is pretty big.” On the other hand, he said, many claims about the costs of cyber-attacks, particularly denial-of-service attacks, are wildly inflated.
Cybercrime also causes intangible losses such as tarnished reputations and lost customer trust. Some cyber-incidents go unnoticed for months and, even when detected, may be covered up by technical staff or executives to avoid liability issues. As attackers become more business savvy, they steal information essential to companies’ competitive positions.
The international consulting firm Deloitte & Touche LLP estimates the global private-sector losses in intellectual property due to cybercrime at around $1 trillion. The McAfee report noted how difficult it is to measure the impact of a weakened company’s competitive position because a reduced market share may only manifest itself after several years.
STRENGTHENING CYBERDEFENSES
Cyberdefenses need not be expensive. The Central Intelligence Agency’s chief of information assurance, Robert Bigman, told an October 2008 conference that between 80 percent and 90 percent of attacks could be prevented through “due diligence.”
Trying to fashion an effective response to attacks has become more challenging as increasing numbers of government computer systems are infected with malicious software. The Department of Homeland Security logged 5,499 such incidents in 2008 — a 40 percent increase over the previous year. Deputy Defense Secretary William Lynn says his department spent more than $100 million defending its networks during the first six months of 2008.
Attacks on critical infrastructure are another huge concern. A cyber-attack on the electricity grid, which could cut the power supply to one-third of the country for three months, would generate losses close to $800 billion, according to Borg. But the total expenditures necessary to recover from these losses, including the costs of restoring, restarting, and making up lost production, would be much greater — around $3 trillion, he added.
The global economic crisis could weaken existing defenses. Spending and staff cuts could lead to more porous defenses and increased opportunities for cybercrime that may attract laid off software engineers, Borg said.
The full text of the McAfee Inc. report is available on the company’s Web site.